← Friction Map

Pattern identified

Cross-Agency Coordination

118 people coordinate across boundaries with email and spreadsheets.

118
Related signals
13
Departments
700
Est. hours / month
5
Systems involved
HIGH
Cross-department relevance

What people are experiencing

Coordinating with county partners happens entirely over email threads.
Emergency Management
The same program data is requested by three oversight bodies differently.
Public Health Programs
Local agencies collect similar information for their own reporting.
County Clerk Office

16 submissions in this prototype dataset describe this pattern.

What connects these?

AI has identified recurring characteristics across these submissions. People decide which of them matter.

Format divergence
Each partner supplies information differently.
No shared record
Coordination state lives in threads and meetings.
Parallel collection
Partners gather similar information separately.

Accept the constraint. Find the possibility.

Can't change — right now

  • Existing statewide platforms
  • Current vendor contracts
  • Reporting obligations
  • Security requirements
  • Current staffing levels

Can change

  • How information moves between systems
  • How repetitive work is performed
  • How reports are generated
  • How exceptions are surfaced
  • How teams share information
Find opportunities

Illustrative demonstration data