Where is work getting stuck?

Signals collected across the organization reveal where time, energy, and capacity are being lost.

1,247Friction Signals
31Departments
8,460Recurring Hours / Month
14Cross-Department Opportunities
Filter1,247 signals in view / 8 clusters
Illustrative demonstration data
247
Manual Data & Reporting
184
Duplicate Data Entry
163
Approval Bottlenecks
151
System Handoffs
139
Citizen Status Questions
126
Information Findability
118
Cross-Agency Coordination
73
Onboarding & Access

One person's friction is an annoyance. Collective friction is a signal.